Refund policy

Return Policy:

Please read carefully before making your purchase.


Gold Teeth Canada does everything in its power to ensure we create and deliver the highest quality products. All orders made through our online store are considered custom orders, made as requested by you, our client, and we are not required to provide a refund if you have changed your mind about a particular purchase. Each piece of jewelry can take several days to several weeks to create from start to finish. However, some articles may be accepted for partial store credit or exchange, at the sole discretion of Gold Teeth Canada, if returned in salable condition within 10 days from the date received. Buyer will be held responsible for any restocking fees and/or reconditioning fees. All shipping fees are non-refundable unless you received damaged, defective, or wrong item(s). Returns must be unworn, unaltered, come in original package, and must be approved.

Personalized Engraving

We will not allow returns or exchanges on custom jewelry that has been custom engraved.

Where to Return

It is advised that you phone Gold Teeth Canada ahead of time to confirm your item may be eligible for return. Gold Teeth Canada will not be held responsible for return shipping if your item is not eligible for return. Your invoice must be present when returning and exchanging in person at the store. Please ship your return item to:

Gold Teeth Canada
305, 9664 -106 Avenue NW
Edmonton, Alberta
T5H 0N4

Please allow 2-3 weeks from the date you ship the item back for us to receive and process. If applicable, your Gold Teeth Canada account will be credited with the determined amount.

This return policy is subject to change/modification at the Owner's sole discretion.